Front Office Team

Lilian Carrizales

[Scheduling Director]

Lilian was born and raised in Brownsville, Texas where she met Dr. Bethell while he was an associate dentist in the Rio Grande Valley area. Little did she know that this would be fate. Lilian and her hubby, Juan, have 2 beautiful and fun loving girls, Jillian and Lainil. They had been thinking about moving to Austin for a while but were waiting for the right time.

Lilian has been working in the healthcare and dental industry since 2007 and joined our team in November of 2013. She manages all scheduling for our 4 dentists, 2 specialist, 4 hygienists and team.

Audrey Young


Ashley Wilson

[Accounts/Insurance Lead]

Ashley joined our team with 7 years of administrative experience. She has transformed our accounts and insurance department – so if you’re getting a notice, it’s probably from her!

Although she’s prim and proper at work, she’s CattyWhompass on the weekend and takes no prisoners as a member of  TXRD’s Rhinestone Cowgirls – Austin’s original banked track roller derby league. Ashley also enjoys cross-fit, urban homesteading, and  play puppies.



Tina Musslewhite

[Appeals Coordinator]

Tina was born and raised right here in Austin, TX. She started her dental career as an assistant  in 2007. However, she quickly found her knack in the front office and loves the interaction and relationships she has with patients.

Tina enjoys spending time with her Husband, Aaron and their two kinds, Cale and Kinley. She is very committed to living a healthy lifestyle, including eating right and wight training. Tina is currently training for her first Figure Competition in Jun of 2015. Becoming a Personal Trainer and continuing to grow with FFD is her ultimate goal.


Clayton Mello

[Scheduling/Treatment Coordinator]

Clayton is a true Austinite who graduated from the  University of Texas at Austin in 2013. He received a Bachelor of Science in Kinesiology & Health with a specialization in coaching. Clayton’s experience as a coaching staff for both, the University of Texas and Texas State University Men’s Basketball programs has made him an invaluable asset to our team – he always keeps spirits high and can put a smile on anyone’s face.

Outside the office, Clayton enjoys playing tennis, paddle boarding, watching and attending sporting events.

Brittany McCrea

[Insurance Verification Coordinator]

Brittany is an Austin native (okay, fine, Pflugerville) who recently graduated from the University of Texas with a B.S. in Speech-Language Pathology as well as a B.A. in Music with a concentration in Voice. While graduate school is her next big step, she is so happy that Forest Family Dentistry is her work home in the meantime!

As a proud alumni of the Longhorn Singers, Brittany continues her passion of singing by working as a church musician. When she is not at work you can find her baking, drinking her body weight in coffee, and at the beck and call of her kittykat, Owen.

Kat Binner

[Claims Coordinator]

Katerina hails from St. Petersburg, Russia!  She studied Kinesiology and Russian Language at the University of Minnesota- Twin Cities, and later moved to Austin to be closer to her family. In her spare time, she enjoys cooking, spending time with her husband and hiking with their dog. She’s hoping to go back to school to pursue her goal of a healthcare career.

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